At Royal International Migration & Edu. Consultants PL (referred to as "Royal" or "we" or "us" or "our"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing our website or utilizing our services, you consent to the collection and use of your personal information as described below. Please read this policy carefully.

Information We Collect

• Personal Information: We may collect personal information from you, such as your name, contact details, nationality, date of birth, education history, employment details, and other relevant information necessary for the provision of our services.
• Website Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, operating system, and pages visited. This information is collected through the use of cookies and similar tracking technologies.

Use of Personal Information

• We use the personal information we collect to provide our migration agent and education consultancy services. This includes assessing your eligibility for visa applications, offering educational advice, assisting with document preparation, and facilitating communication with relevant authorities.
• We may also use your personal information to communicate with you, respond to your inquiries, provide updates on visa processes, inform you about relevant services, and send you marketing materials with your consent.

Disclosure of Personal Information

• Royal may disclose your personal information in the following circumstances:
  - To government authorities, immigration departments, educational institutions, and other relevant entities for the purpose of assisting with visa applications and related processes.
  To third-party service providers who assist us in delivering our services, such as IT support, document translation, and courier services. These service providers are bound by confidentiality agreements and are only authorized to use your personal information as necessary to provide the requested services.
  - When required by law or in response to a court order, subpoena, or other legal process.
  - To protect our rights, property, or safety, or the rights, property, or safety of others.
  - With your consent or as otherwise disclosed at the time of collection.

Data Security

• Royal takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We implement physical, technical, and administrative safeguards to ensure the security and confidentiality of your data.
• Despite our efforts to protect your personal information, please be aware that no data transmission over the internet or electronic storage method is completely secure. We cannot guarantee the absolute security of your information.

Data Retention

• We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

• You have the right to access, update, correct, or delete your personal information held by Royal, subject to applicable laws and regulations. You may also have the right to restrict or object to the processing of your personal information.
• To exercise your rights or make any requests regarding your personal information, please contact us using the contact information provided below.

Third-Party Links

• Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those websites or services before providing any personal information.

Changes to the Privacy Policy

• Royal reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes to this policy will be reflected on our website with the updated effective date.

Contact Us

• If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following details:
  Royal International Migration & Edu. Consultants PL
  87 Wigram Street, Harris Park
  Phone: 02 8810 8348, 02 9281 9852
  Email: Info@royalmigration.com.au
  Timings: Mon - Fri, 10:00 AM to 05:30 PM
  We will endeavor to respond to your inquiries in a timely manner.

Last updated: 17 May 2023