Welcome to Royal International Migration & Edu. Consultants PL (referred to as "Royal" or "we" or "us" or "our"). These terms and conditions govern your use of our website, services, and any interactions with Royal. By accessing our website or utilizing our services, you agree to comply with these terms and conditions. Please read them carefully.

Services Provided

• Royal is a migration agent and education consultancy based in Australia. We offer professional services related to migration, visa applications, education advice, and related matters. Our services may also include assistance with preparing and submitting documents, providing guidance on eligibility criteria, and offering information on visa requirements and processes.
• While we strive to provide accurate and up-to-date information, it is important to note that immigration laws and regulations can change frequently. Therefore, it is your responsibility to ensure that you consult the relevant authorities or seek professional advice to verify the current information.

Client Responsibility

• You acknowledge that Royal provides consultancy services based on the information and documents provided by you. It is your responsibility to provide accurate, complete, and truthful information. Royal cannot be held liable for any consequences arising from the provision of false, misleading, or incomplete information.
• You agree to promptly provide all requested documents and information necessary to facilitate the provision of our services. Failure to provide requested documents or information may result in delays or ineligibility for our services.
• It is your responsibility to review and ensure the accuracy of all documents prepared or submitted by Royal on your behalf. Royal shall not be held responsible for any errors or omissions in the documents that are a result of inaccurate information provided by you.

Fees and Payments

• Royal's fees for services are outlined in our fee schedule, which will be provided to you upon request or during the initial consultation. Our fees are based on the complexity of the services required and may be subject to change at our discretion.
• Unless otherwise agreed, all fees must be paid in advance before the commencement of any service. Payments can be made through our preferred payment methods as indicated on our website or as advised by our staff.
• Royal's fees are exclusive of any government application fees, third-party fees, or other related expenses. These fees and expenses are your responsibility and are not included in the fees charged by Royal.

Confidentiality and Privacy

• Royal understands the importance of confidentiality and privacy. We will treat all information provided by you as confidential and will take reasonable measures to safeguard your personal data in accordance with applicable privacy laws and regulations.
• Royal may collect, use, and store personal information for the purpose of providing our services, communicating with you, and complying with legal obligations. By using our services, you consent to the collection, use, and storage of your personal information as outlined in our Privacy Policy.

Intellectual Property

• All content, materials, and intellectual property rights on our website, including but not limited to text, graphics, logos, trademarks, and software, are owned or licensed by Royal and are protected by copyright and other intellectual property laws.
• You agree not to reproduce, modify, distribute, display, or use any of our intellectual property without our prior written consent. Unauthorized use of our intellectual property may result in legal action.

Limitation of Liability

• Royal will make reasonable efforts to provide accurate and reliable services. However, we do not guarantee the outcome of any visa application or the success of any services provided.
• Royal shall not be liable for any loss, damage, or expenses incurred by you or any third party arising from the use or reliance on our services, including but not limited to delays, errors, omissions, or adverse visa decisions.
• To the extent permitted by law, Royal's total liability to you, whether in contract, tort, or otherwise, shall be limited to the fees paid by you for the specific services that gave rise to the liability.

Governing Law and Jurisdiction

• These terms and conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Australia.

Modifications and Severability

• Royal reserves the right to modify, update, or amend these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.
• If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

By accessing our website or engaging in our services, you confirm that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you should refrain from using our website or engaging our services. If you have any questions or concerns, please contact us at the provided contact information on our website.

Last updated: 17 May 2023